Terms

These terms cover the use of this website and the referral service it provides. Read them before you send a request.

What this site is, and what it is not

This site is a referral service. It takes requests from people who need a hot tub or swim spa moved to a new house, moved somewhere else on the same property, lifted over a house by crane, or taken away for good, across the Denver metro area, and connects them with independent local businesses who do that work. That is the whole of what it does.

We are not a moving company, a crane operator, a hot tub dealer or an electrician. We do not drain, lift, carry, transport, cut up or dispose of any tub. We do not wire, disconnect or reconnect anything, we do not apply for permits, we do not price or quote the work, we do not supervise it, and we do not warrant its outcome.

The businesses we introduce

The spa movers we introduce are independent businesses. They are not our employees or agents, and they contract with you directly. Where this site says licensed and insured, it means the licenses and the insurance the work requires, held by the business that carries it out, not by us.

Electrical work is its own trade. Colorado's Division of Professions and Occupations states that it is a violation of state law for anyone other than the homeowner who is not a registered electrical contractor to install an electrical project on your property. A homeowner may do their own wiring only if they personally do the work, the property is not for sale, resale or rent and is not generally open to the public, and a permit is issued before work starts. So disconnecting and reconnecting a hard-wired spa is arranged with a registered electrical contractor, or done by you under your own permit, and never assumed to be part of a move. The Division runs a public license lookup, and you can check an electrical contractor there before any work begins.

What that means for a price

Nothing on this site and nothing we tell you is a quotation. Any figure mentioned before a mover has seen the tub and the route is an indication of what work of that kind tends to cost, not an offer, and stairs, a crane or a long carry change it. The binding number is the one the mover gives you, and the agreement for the work is between you and them. We do not promise a moving date either: that depends on the route, the weather, the equipment and, at the new spot, the circuit and the pad being ready.

Freezing weather

A drained hot tub can freeze. Water left in the pumps, jets, heater and lines can split them, and several manufacturers exclude freeze damage from their warranties. On the Front Range, freezing nights run through much of the year. Whether and how a tub is blown out, and how soon it is refilled and running again, is decided by the mover, the electrician and you. We point it out so it can be planned for; we do not take responsibility for it.

Warranties

Moving a hot tub can affect its manufacturer's warranty. Some warranties are void once the spa is relocated from its original point of delivery, some end on a change of ownership, and some treat damage from moving or from an uneven base as outside their cover. Only your warranty and its maker can tell you where you stand. Nothing on this site is a statement about what any warranty covers after a move.

Permits, pads and approvals

Whether the new spot needs an electrical permit, a building permit, an engineer's letter for a deck, a site plan or a community association's approval depends on the town and the spot. We work out which rules are likely to apply so the right people are involved, but that is general guidance to help you plan, not a determination. The building department for the property, and any association that governs it, decides what the work requires. If a new pad means digging, Colorado 811 says it must be contacted at least three business days before digging begins. A crane lifting near a power line is subject to federal clearance rules, and moving or de-energizing a line is arranged with the utility.

Drain water and disposal

Where the water from a tub may go, and where an old shell can be taken, is set by the city and the facility that receives it, not by us. Denver, for example, restricts discharging pool and spa water to the storm sewer, and its Large Item Pickup does not list hot tubs among the items it accepts. The business that removes a tub is responsible for draining and disposing of it lawfully.

The information on these pages

The regulatory, climate, housing and product statements on this site carry a visible source and the date it was checked. They are published as general information to help you work out what to do next. They are not a substitute for a mover looking at the tub and the route, for an electrician looking at the circuit, or for legal advice. Regulations are amended, guidelines are revised and sources are relocated, so where a statement matters to a decision you are about to make, follow the link and read it yourself.

Limits of our responsibility

We are responsible for making the introduction and for handling your details as the Privacy Policy describes. Responsibility for the standard of the work, for the timetable, for the condition of the tub, the property and the route, for freeze protection, for permits and inspections, for electrical work, for lawful drainage and disposal, and for anything that goes wrong in the course of the job rests with the businesses that carried it out and with the agreement you made with them. Where the law allows a limit to be set, our liability in connection with this site and with an introduction made through it is limited to the amount we received in connection with your request.

Acceptable use

Send requests only for a property you own, occupy or are acting for, and only with contact details that are real. Do not use the form to send commercial solicitations. We may decline to pass a request on.

Governing law

These terms, and any dispute arising out of them or out of the use of this site, are governed by the laws of the State of Colorado, and the courts of Colorado have jurisdiction.

Changes

These terms may be updated. The version published on this page is the one that applies.